Below is a story I received. Amazing. The rude sales man throw the newly bought shaver on the floor when the customer made a complaint being over charged!!! And nothing, not even police can do anything about it.. Below is the story!
Hi everybody,
I just want to tell a story about what happen to me tonight
Please read this, will be very very very IMPORTANT to you guys
Especially all the SINGAPOREAN ppl or FOREIGNERS that go to Singapore or are located in Singapore
The case happened in
LUCKY PLAZA -- XXX FOTO AND ELECTRONICS PTE LTD
304 ORCHAD ROAD #B1 - XX/XX
Please don't ever buy things from this store (They sell electronics, specialised in DIGITAL CAMERA)
I bought a PHILIPS Shaver, they sold me for S$85
The next thing I know, I saw the same stuff at WATSON, and they sell it for S $39.90
I have the picture of the seller, u guys can see here
Once I knew about this, I went back to the store and complain. I talked to the same sales person that sold the shaver to me. *He said, "I'm sorry, we cannot help you, you should have known about this before you pay, because we only do sales"*
I asked them to give me a solution about how to handle this. Seems the sales person that had sold the shaver to me, didn't want to answer me anything. So I went to the other sales person. He was serving a customer while I try to talked to him about this (which I wish the guy don't but the camera there). Of course my voice tone to be frank a little bit high, and I bang the stuff on the table glass display and asked for solution.
And what he did after this you all never could believe this: *He THROW my shaver out from the store and the thing banged to the wall and dropped on the floor* then he said "See there take your stuff, has spoiled already, I don't care"
Then I try to called the police, but when they came the store quickly closed the place. However, the police say they cannot do anything, since all the ppl from the store has left the store. What I can do is only report to CASE (CONSUMER ASSOCIATION OF SINGAPORE ) tell: 64631811
They cannot do anything, if I want to sue the store I need to hire a lawyer and pay with my own money. So please guys, if any of you has this kind of thing happen to you . Like overcharged or they treated you like shit, you can help the government to report this thing to CASE (http://www.case.org.sg/)
So then when they got enough complaints the CASE can close the place down. Please read this and help to pass on to help us as a customer to be treated nicer.
14 years ago
4 comments
Actually, you should have known better than to shop for electronics at Orchard Road...
Next time before you buy any electronics item, go to Courts or Best Denki.. Check out the price then compare it with other local shops...
Actually, this is a known fact.
Lucky Plaza or Sim Lim Square, both the same ... they just want to chop tourist carrot head ... never buy electronics from them.
Not too long ago, got newspaper report a woman was overcharged jialat jialat, bought a PSP for S$1000+ from a shop in Lucky Plaza.
Haiz ... these kind of shops deserved to be closed down and the unscrupulous salesmen brought to justice. But what can we do except to spread the word around.
CASE can only do so much. More bark than bite. That's why those shops are so yaya
I hate to say this but you should be well aware of which shops to avoid in Singapore. Lucky Plaza is definitely not a place to go shopping.
Consider this a lesson learnt, next time do your homework before you shop in non-reputable electronics stores.
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